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The Care Certificate
About This Qualification:
The Care Certificate is an identified set of standards that health and social care workers adhere to in their daily working life. Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high quality care and support.
The Objective:
The Care Certificate is the start of the career journey for these staff groups and is only one element of the training and education that will make them ready to practice within their specific sector. Although the Care Certificate is designed for new staff, new to care and offers this group of staff their first step on their career ladder, it is also offers opportunities for existing staff to refresh or improve their knowledge.
What are the units? STANDARD 1 Understand your role STANDARD 2 Your personal development STANDARD 3 Duty of care STANDARD 4 Equality and diversity STANDARD 5 Person centred values STANDARD 6 Communication STANDARD 7 Privacy and dignity STANDARD 8 Fluids and nutrition STANDARD 9 Mental health, dementia and learning disabilities STANDARD 10 Safeguarding adults STANDARD 11 Safeguarding children STANDARD 12 Basic life support STANDARD 13 Health and safety STANDARD 14 Handling information STANDARD 15 Infection prevention and control
After completion:
The Care Certificate is not a licence to practice. It could provide evidence towards some regulated qualifications and apprenticeships in health or social care. It is your employer’s responsibility for awarding the Care Certificate to you. Whilst your employer should record your achievement, they should also provide you with a certificate.
It is recommended that you keep the certificate as evidence of completion, as well as any additional documentation you believe would be beneficial to other employers. This will help avoid the need to repeat learning if you move to other health and social care roles, though periodic refreshers on some content may always be required.

How long does it take to complete The Care Certificate?
The experience of the pilot sites has shown that for full-time staff the average amount of time taken for an employee new to health or social care to demonstrate the expected competences and knowledge is 12 weeks. This will vary from organisation to organisation, and may depend upon a range of factors: the hours worked by the learner, teaching methods chosen, previous educational achievement, resources and opportunities for assessment, the availability of assessors.