Customer Service Level 1

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The standard requirements for this course
are the learner must be an EU Resident or
have worked in the UK for at least 3 years,
also must be over 19 years old with
permanent contract of employment, or be
in a voluntary position for a minimum of 8
hours per week.

Greater Manchester area funded postcodes:
www.learnerfind.co.uk/gmpc

More available courses in Greater Manchester:
www.learnerfind.co.uk/gmcourses

There is a limit of funding for this course
which is based in the Greater Manchester
area, for more information about the
postcodes that are funded then please check
the links to the right.

. Dealing with Customers and their
expectations.
. Providing safe and effective customer
service.

The Edexcel BTEC Level 1 Award
provides and introduction to the
skills, qualities and knowledge that
may be required for employment in
a particular vocational sector.

Edexcel BTEC Level 1
Certification in

Customer Service (QCF)